I have been going to Dr. Pong over 10yrs. I always feel safe there and have never had any problems or pain with any of the procedures performed. I find the office very warm and welcoming. Anna, my hygienist is the nicest, kindest, comforting person. I feel like family when I'm there
Very friendly and welcoming environment. Amazing staff and Doctor! Every procedure was thoroughly explained, and all staff members and doctor addressed all concerns with care. I am so glad I found this wonderful clinic! 🙂
Mellisa did a great job cleaning my teeth. I like her professionalism. She has profound knowledge about what she is doing. She gives very useful tips on how to get your teeth thoroughly cleaned, flossed. I booked next appointment with her again.The dental office is clean. They keep the floor dry even right after the heavy snow.Because of the COVID, I didn’t visit the Dr. Pong’s office for a whole year. A broken metal wire attached to my teeth brought me to Dr. Pong for a quick fix.Because of the pandemic, the office made a lot changes accordingly. It’s totally a safe and sterile environment. Worry free ❣️Carrie D. did such a great job cleaning my teeth. She tells you what’s next she is about to do then you know what to expect. You won’t be nervous😊 it feels thoroughly clean and satisfying. I’ve told my family and friends to book with her🌸I was amazed 🤩by Dr. Pong's trimming job on the loose end of the metal wire. It’s done in a blink, neat, clean and precisely. What a well trained delicate and firm hand👍
It was my daughter‘s first dentist visit and they made her extremely comfortable. We were welcomed very warmly by the entire office staff. It was just amazing. They were able to keep my daughter engaged while they were doing the check up and the cleaning. They made it a fun experience, so much so that my daughter cannot wait for her next visit. A special shout out to the dental hygienist Kelly. She was wonderful, our daughter loved her.
Excellent dental care! Above & Beyond what you would normally experience. I have had many dentists over my lifetime, I am 62 and I always feel welcomed here, comfortable and the office is so very clean. Also never does Dr. Pong ever do any unnecessary dental work, he truly puts the patients needs above his own and I appreciate that. My dental hygienist Anna knows me on a personal level, she is funny and engaging and I truly feel relaxed and comfortable while she cleans my teeth. Also everyone at this office is very accommodating to every comfort level which tells me they truly care about you. From the moment you are welcomed by Diana at the front desk to the moment you leave, you will be satisfied and happy to return.
I live in Guelph but drive to Oakville for all things dental because the whole team is so amazing. Not only is it super clean and safe but they make it enjoyable and make you feel like you're part of the family. My 2 year old had his first visit a few months ago and he was so excited and had the best time - he even talks about Dr Pong when we brushes his teeth :)Would highly recommend Dr Simon Pong and the entire team!
This place is great, staff is very very welcoming, hard to find that now a days. Dr Pong is professional and his experience shows. If you are looking for a long term family dentist with absolutely great work this is it. Great crew of lovely people overall. I found them through Google and relied on great reviews other folks left.
The Team at Dr. Simon Pong Dentistry are fantastic at making sure every client has a great experience, feels safe the whole time, and they provide the highest level of care for their community and team. I would 100% recommend visiting them for any of your dental needs in the Oakville area.
Wonderful experience with Dr. Pong’s office. Everyone is so caring and professional. All the covid19 measures are perfectly in place. Everyone has a smile on their face and you have the ease of mind that you’re in good hands. I am a recent patient and on my first visit I got my teeth cleaned and the result was far better than any cleaning I’ve done anywhere else. Also, I had a general check up done by Dr. Pong. He went over all the details about the current state of my teeth patiently and told me our plan for fixing some of the issues in the recent future. Definitely recommended.
Amazing experience! Dr Simon Pong, Kendra, and Diana are awesome at what they do. This clinic is the real white glove service and have exceeded my expectation every time! if you are looking for veneers or any cosmetic dental work, i highly recommend this clinic
The best dental office I’ve ever been to! Very friendly and highly professional staff that always make you feel welcome and safe. Dr. Pong and all the hygienists are highly skilled, and the clinic uses state of the art equipment. Also, their decor is amazing! 🙂
My children and I recently return to the dentist for our first appointment since the start of the Pandemic. Our experience was excellent from beginning to end. The use of technology to confirm the appointments and to communicate when we arrived was ideal. The office was spotless. I felt like we were entering a surgical suite. Even with all of the precautions, the staff (from front desk to back office) maintained a high level of friendliness. The hygienists did a great job cleaning our teeth. Dr. Pong was professional and knowledgeable as usual. I highly recommend the office of Dr. Pong for all of your dental needs!
This office is beautiful and I felt safe as far as health and safety concerns go. Diana is very helpful at the front desk. My first cleaning here was fantastic. Carrie showed great knowledge and answered all my concerns and questions. I told her I prefer a more vigorous cleaning method/pressure and she delivered very well. I will for sure be telling my friends and co-workers about this dentist office.On a side note, Dr. Pong alleviated my left side tooth pain from another dentist’s work. I’ve been having this pain for months and my previous dentist couldn’t figure it out. All it took was correcting my bite. I am very impressed and thankful to be a new patient here!Highly recommend.
My children love their Hygienist (Kelly) and Dr. Pong - they are friendly and fun and my kids are never scared to sit in the chair (like I was as a child). My daughter has to have an appliance put in and Kelly explained everything to us and showed us pictures of why it was needed and options for us to move forward. My daughter is weirdly excited about it. We love coming to the dentist!! Thank you!
The BEST dental practice team. My family has been coming to Dr. Pong's clinic for about 7 years. No matter when your appointment is (morning or evening) Dr. Pong and his team always greet you with a smile and perform a thorough job. A professional and knowledgeable team. Nothing but good experience with filling, root canal, crown, cleaning and any checkups and follow-ups you name it. Thank you for providing such a reliable service. I would recommend Dr. Pong's clinic to anyone.
Dr Pong and his team provide gentle care and services delivered in professional, nonjudgmental environment. Client ease and comfort is paramount and has changed the way I feel about going to the dentist.
I was so scared to extract my wisdom teeth today, but Dr. Pong was so reassuring without actually telling me everything would be okay. His deftness and experience really comforted me and the whole procedure took less than an hour! I was so shocked because we had booked an hour and a half. I guess it was just in case. Super impressed Dr. Pong! Also his staff are always friendly and smiling. This place is great.
Mellisa did a great job cleaning my teeth. I like her professionalism. She has profound knowledge about what she is doing. She gives very useful tips on how to get your teeth thoroughly cleaned, flossed. I booked next appointment with her again. The dental office is clean. They keep the floor dry even right after the heavy snow.
This dentist is simply a level above the rest. I went to two dentists who did not dare to extract my wisdom tooth and referred me to dental surgeon because it's close to a nerve bundle. Dr Poon, my last hope, saw the x-ray and was confident he could do it with aplomb. When I extracted my right wisdom tooth a decade ago, it was a horrible experience. That xxx used brute force the entire time and it took 3 days for the wound to heal. Dr poon approached my extraction like Picasso, taking out the top tooth in 30 seconds! The bottom tooth was more challenging but he never resorts to brute force. He drilled and attacked the tooth from multiple angles to minimize the wound. Even though there was a slight complication, he decided to take a X-ray in the middle of surgery and replanned his line of attack to extract it successfully. That xxx dentist who encountered the same complication just resorted to heavier tools that created such a big wound. I could eat properly after 6 hours after Dr poon but I can't eat until after 3 days with xxx dentist. If you are referred to dental surgeon, I strongly recommed you look for Dr poon and you end up saving $ and waiting less at the end.
The best in professional dental care for you and your family.